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Privacy policy

Is the controller of the data processing:
Fritz Berger GmbH
Fritz-Berger-Str. 1
92318 Neumarkt
Germany

service@fritz-berger.de

Thank you for your interest in our online store. The protection of your privacy is very important to us. Below we inform you in detail about the handling of your data.

1.access data and hosting

You can visit our websites without providing any personal information. Each time you access a website, the web server only automatically saves a so-called server log file, which contains, for example, the name of the requested file, your IP address, the date and time of access, the amount of data transferred and the requesting provider (access data) and documents the access.

This access data is evaluated exclusively for the purpose of ensuring trouble-free operation of the site and improving our offer. In accordance with Art. 6 para. 1 p. 1 lit. f DSGVO, this serves to protect our legitimate interests in the correct presentation of our offer, which outweigh our interests in the context of a balancing of interests. All access data is deleted no later than seven days after the end of your visit to the site.

Hosting services by a third-party provider
Within the scope of processing on our behalf, a third-party provider provides us with the services for hosting and displaying the website. All data collected in the course of using this website or in forms provided for this purpose in the online store as described below are processed on its servers. Processing on other servers only takes place within the framework explained here.

This service provider is located within a country of the European Union or the European Economic Area.


2.data collection and use for contract processing, contacting and when opening a customer account

We collect personal data if you voluntarily provide it to us as part of your order or when contacting us (e.g. via contact form or e-mail). Mandatory fields are marked as such, because in these cases we need the data to process the contract, or to process your contact and you can not send the order or contact without their information. Which data is collected can be seen from the respective input forms. We use the data provided by you in accordance with Art. 6 para. 1 p. 1 lit. b DSGVO for contract processing and processing your requests.
Insofar as you have given your consent to this in accordance with Art. 6 Para. 1 S. 1 lit. a DSGVO by deciding to open a customer account, we will use your data for the purpose of opening a customer account.
After complete processing of the contract or deletion of your customer account, your data will be restricted for further processing and deleted after expiry of the retention periods under tax and commercial law.deleted, unless you have expressly consented to further use of your data or we reserve the right to use your data for other purposes, which are permitted by law and about which we inform you in this declaration. The deletion of your customer account is possible at any time and can be done either by sending a message to the contact option described below or via a function provided for this purpose in the customer account.

In order to contain the Corona pandemic, we are required by law to collect contact data from our customers when they make purchases in the form of "Click and Meet" to the extent required by the applicable Corona regulation. If you do not wish to provide us with this data, we will unfortunately have to deny you access to our business premises. The legal basis for the collection and processing of the data is the Corona Ordinance of the federal state in which the location you are visiting is located. The collection of data serves the purpose of tracing chains of infection and thus the public interest in health as well as preventive health care and the protection of our employees. The lawfulness of processing the data for these purposes results from Art. 9 (2) lit. i) and h) DS-GVO, Art. 6 (1) sentence 1 lit. c) DS-GVO in conjunction with the respective Corona Regulation.


3.data transfer

For the fulfillment of the contract in accordance with Art. 6 para. 1 sentence 1 lit. b DSGVO, we pass on your data to the shipping company commissioned with the delivery, insofar as this is necessary for the delivery of ordered goods. Depending on which payment service provider you select in the ordering process, we pass on the payment data collected for this purpose to the credit institution commissioned with the payment and, if applicable, to payment service providers commissioned by us or to the selected payment service. In some cases, the selected payment service providers also collect this data themselves, insofar as you create an account there. In this case, you must register with the payment service provider with your access data during the ordering process. In this respect, the privacy policy of the respective payment service provider applies.

The same applies to the transfer of data to our manufacturers or wholesalers in cases where they take over the shipping for us (drop shipment).

Data transfer to shipping service providers
If you have given us your express consent to do so during or after your order, we will pass on your telephone number to the selected shipping service provider on the basis of this consent in accordance with Art. 6 (1) p. 1 lit. a DSGVO, so that the shipping service provider can contact you before delivery for the purpose of delivery notification or coordination.

Consent can be revoked at any time by sending a message to the contact option described below or directly to the shipping service provider at the contact address listed below. After revocation, we will delete your data provided for this purpose, unless you have expressly consented to further use of your data or we reserve the right to use data beyond this, which is permitted by law and about which we inform you in this statement.
Amm GmbH & Co KG Spedition
Hamburger Str. 99
90451 Nuremberg
Germany

When shipping goods, the German service provider parcelLab GmbH from Munich is used to handle the shipping notifications in the direction of our customers and to provide them with the shipping status and tracking number of their shipment. For this purpose, the personal data (name, street, postal code, city, country, telephone number and e-mail, order number, product number and shipment number) necessary for tracking are transmitted to parcelLab in encrypted form. Your data will be deleted automatically by the service provider after 90 days.

More information can be found in the privacy policy of parcelLab: https://parcellab.com/datenschutz/

You can revoke your consent at any time by sending a message to datenschutz@fritz-berger.de. After revocation, we will delete your data provided for this purpose, unless you have expressly consented to further use of your data or we reserve the right to use data beyond this, which is permitted by law and about which we inform you in this statement.

Data transfer to collection agencies
For the fulfillment of the contract in accordance with Art. 6 para. 1 p. 1 lit. b DSGVO, we pass on your data to a commissioned collection agency, insofar as our payment claim has not been settled despite a previous reminder. In this case, the debt will be collected directly by the collection agency. In addition, the transfer serves to protect our legitimate interests in an effective assertion or enforcement of our payment claim in accordance with Art. 6 para. 1 p. 1 lit. f DSGVO, which are overriding in the context of a balancing of interests.

Data transfer to health authorities
We pass the data collected from our customers on the basis of an applicable Corona regulation internally to the person responsible for health protection. A transfer of data to third parties takes place to the responsible health authorities, as far as there is a legal obligation for the transfer. After a storage period of 4 weeks, we destroy the data in accordance with data protection regulations.


4.e-mail newsletter and postal advertising

E-mail advertising with registration for the newsletter
If you register for our newsletter, we use the data required for this purpose or separately provided by you to send you our e-mail newsletter on a regular basis based on your consent pursuant to Art. 6 (1) p. 1 lit. a DSGVO.

Unsubscribing from the newsletter is possible at any time and can be done either by sending a message to the contact option described below or via a link provided for this purpose in the newsletter. After unsubscribing, we will delete your e-mail address from the list of recipients, unless you have expressly consented to further use of your data or we reserve the right to use data beyond this, which is permitted by law and about which we inform you in this statement.

E-mail advertising without registration to the newsletter and your right of objection
If we receive your e-mail address in connection with the sale of a product or service and you have not objected to this, we reserve the right, on the basis of Section 7 (3) of the German Unfair Competition Act (UWG), to regularly send you offers by e-mail for similar products to those you have already purchased from our range. This serves to protect our legitimate interests in advertising to our customers, which are outweighed by our interests.
You can object to this use of your e-mail address at any time by sending a message to the contact option described below or via a link provided for this purpose in the advertising e-mail, without incurring any costs other than the transmission costs according to the basic rates.

The newsletter is sent as part of a processing on our behalf by a service provider to whom we pass on your e-mail address for this purpose. This service provider is located within a country of the European Union or the European Economic Area.

Newsletter dispatch via Emarsys eMarketing Systems GmbH
Our e-mail newsletters are sent via the technical service provider Emarsys eMarketing Systems GmbH Märzstrasse 1, A-1150 Vienna ("Emarsys"), to whom we pass on the data you provided when registering for the newsletter. This transfer takes place in accordance with Art. 6 (1) lit. f DSGVO and serves our legitimate interest in using a newsletter system that is effective in advertising, secure and user-friendly. The data entered by you for the purpose of receiving the newsletter (e.g. e-mail address) is stored on Emarsys servers in the EU.

Emarsys uses this information to send and statistically evaluate the newsletters on our behalf. For the evaluation, the sent e-mails contain so-called web beacons or tracking pixels, which are single-pixel image files stored on our website. This makes it possible to determine whether a newsletter message has been opened and which links, if any, have been clicked on. With the help of so-called conversion tracking, it can also be analyzed whether a predefined action (e.g. purchase of a product on our website) has taken place after clicking on the link in the newsletter. In addition, technical information is collected (e.g. time of retrieval, IP address, browser type and operating system). The data is collected exclusively pseudonymously and is not linked to your other personal data, a direct personal reference is excluded. This data is used exclusively for the statistical analysis of newsletter campaigns. The results of these analyses can be used to better adapt future newsletters to the interests of the recipients.

If you wish to object to the data analysis for statistical evaluation purposes, you must unsubscribe from the newsletter.

We have concluded an order processing agreement with Emarsys, in which we oblige Emarsys to protect our customers' data and not to pass it on to third parties.

You can view the privacy policy of Emarsys here: https://www.emarsys.com/de-at/datenschutzrichtlinie/

Postal advertising and your right to object
Furthermore, we reserve the right to use your first and last name as well as your postal address for our own advertising purposes, e.g. to send you interesting offers and information about our products by mail. This serves to protect our legitimate interests in addressing our customers in an advertising manner in accordance with Art. 6 Para. 1 S. 1 lit. f DSGVO.

The advertising mailings are provided as part of processing on our behalf by a service provider, to whom we pass on your data for this purpose.
You can object to the storage and use of your data for these purposes at any time by sending a message to the contact option described below.


5.use of data for payment processing

Credit assessment

Insofar as you have given us your express consent in accordance with Art. 22 Para. 2 lit. c DSGVO, we reserve the right to obtain information on your identity and creditworthiness from service providers specializing in this area (credit agencies). For this purpose, we transmit your personal data required for a credit check to the following company(ies):

arvato infoscore GmbH
Rhine Street 99
76532 Baden-Baden

Appropriate measures to protect your rights, freedoms and legitimate interests will be taken into account. You have the opportunity to present your point of view and contest the decision by contacting the contact option described below.

After complete processing of the contract, your data processed for this purpose will be deleted, unless you have expressly consented to further use of your data or we reserve the right to use data beyond this, which is permitted by law and about which we inform you in this statement.

Installment purchase
When selecting the payment method "installment purchase" and granting the necessary data protection consent pursuant to Art. 6 para. 1 p. 1 lit. a DSGVO, personal data (first name, last name, address, email, telephone number, date of birth, IP address, gender) together with data required for transaction processing (article, invoice amount, due dates, total amount, invoice number, taxes, currency, order date and order time) are transmitted to our partner TeamBank AG, Beuthener Str. 25, 90471 Nuremberg, Germany, for the purpose of processing this payment method.

In order to verify the identity or creditworthiness of the customer, our partner carries out queries and obtains information from publicly accessible databases and credit agencies. The providers from whom information and, if applicable, creditworthiness information is obtained on the basis of mathematical-statistical methods, as well as further details on the processing of your data after transmission to our partner TeamBank AG, can be found in its privacy policy, which can be found here: https://www.easycredit.de/datenschutz

The information received about the statistical probability of a payment default is used by our partner TeamBank AG for a weighed decision about the establishment, implementation or termination of the contractual relationship. You have the possibility to present your point of view and contest the decision by contacting our partner TeamBank AG.

The consent to data transfer given in the order process can be revoked at any time, even without giving reasons, with effect for the future.


6.integration of the Trusted Shops Trustbadge

For the display of our Trusted Shops seal of approval and the possibly collected ratings as well as for the offer of Trusted Shops products for buyers after an order, the Trusted Shops Trustbadge is integrated on this website.

This serves to protect our legitimate interests in an optimal marketing by enabling a safe purchase, which prevail in the context of a balancing of interests according to Art. 6 para. 1 p. 1 lit. f DSGVO. The trust badge and the services advertised with it are an offer of Trusted Shops GmbH, Subbelrather Str. 15C, 50823 Cologne. The Trustbadge is provided by a CDN provider (Content-Delivery-Network) as part of an order processing. Trusted Shops GmbH also uses service providers from the USA. An appropriate level of data protection is ensured. Further information on the data protection of Trusted Shops GmbH can be found here.

When the Trustbadge is called up, the web server automatically saves a so-called server log file, which also contains your IP address, the date and time of the call, the amount of data transferred and the requesting provider (access data) and documents the call. Individual access data are stored in a security database for the analysis of security anomalies. The log files are automatically deleted no later than 90 days after creation.

Further personal data is transferred to Trusted Shops GmbH if you decide to use Trusted Shops products after completing an order or if you have already registered to use them. The contractual agreement between you and Trusted Shops applies. For this purpose, personal data is automatically collected from the order data. Whether you as a buyer is already registered for product use is checked automatically using a neutral parameter, the e-mail address hashed by cryptological one-way function. The e-mail address is converted into this hash value, which cannot be decrypted by Trusted Shops, before it is transmitted. After checking for a match, the parameter is automatically deleted.

This is necessary for the fulfillment of our and Trusted Shops' overriding legitimate interests in the provision of the buyer protection linked to the specific order in each case and the transactional evaluation services pursuant to Art. 6 para. 1 p. 1 lit. f DSGVO. Further details, including the objection, can be found in the Trusted Shops privacy policy linked above and in the Trustbadge.


7.cookies and web analysis

In order to make the visit to our website attractive and to enable the use of certain functions, to display suitable products or for market research, we use so-called cookies on various pages. This serves to protect our legitimate interests in an optimized presentation of our offer, which prevail in the context of a balancing of interests, in accordance with Art. 6 para. 1 p. 1 lit. f DSGVO. Cookies are small text files that are automatically stored on your terminal device. Some of the cookies we use are deleted at the end of the browser session, i.e. after you close your browser (so-called session cookies). Other cookies remain on your end device and allow us to recognize your browser the next time you visit (persistent cookies). The duration of storage can be found in the overview in the cookie settings of your web browser. You can set your browser so that you are informed about the setting of cookies and decide individually about their acceptance or exclude the acceptance of cookies for certain cases or in general. Each browser differs in the way it manages cookie settings. This is described in the help menu of each browser, which explains how you can change your cookie settings. You can find this for each browser at the following links:

Internet Explorer™
Safari™
Chrome™
Firefox™
Opera™
If cookies are not accepted, the functionality of our website may be limited.

Use of Google (Universal) Analytics for web analysis
For website analysis, this website uses Google (Universal) Analytics. The web analytics service is offered by Google Ireland Limited, a company incorporated and operated under the laws of Ireland with its registered office at Gordon House, Barrow Street, Dublin 4, Ireland(www.google.de). This serves to protect our legitimate interests in an optimized presentation of our offer, which prevail in the context of a balancing of interests, in accordance with Art. 6 (1) p. 1 lit. f DSGVO. Google (Universal) Analytics uses methods that enable an analysis of your use of the website, such as cookies. The automatically collected information about your use of this website is usually transferred to a Google server in the USA and stored there. By activating IP anonymization on this website, the IP address is shortened before transmission within the Member States of the European Union or in other contracting states to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. The anonymized IP address transmitted by your browser within the scope of Google Analytics is generally not merged with other Google data. After the end of the purpose and the end of the use of Google Analytics by us, the data collected in this context will be deleted.

Insofar as information is transferred to Google servers in the USA and stored there, the American company Google LLC is certified under the EU-US Privacy Shield. A current certificate can be viewed here. Based on this agreement between the USA and the European Commission, the latter has determined an adequate level of data protection for companies certified under the Privacy Shield.

You can prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) to Google and the processing of this data by Google by downloading and installing the browser plugin available at the following link: https: //tools.google.com/dlpage/gaoptout?hl=de

As an alternative to the browser plugin, you can click this link to prevent the collection by Google Analytics on this website in the future. This will place an opt-out cookie on your terminal device. If you delete your cookies, you must click the link again.

Use of AT Internet for web analysis
As part of the expansion and improvement of our website and to increase the attractiveness of the content offered to you, we use the analysis procedures of AT Internet GmbH, Bordeaux. For this purpose, data is stored by an external service provider. The servers of the service provider are located in member states of the EU. With this procedure, the data is already anonymized when collected and evaluated in aggregated form. Your Internet browser automatically transmits data to our server when you access our Internet pages. This data includes the date and time of access, the URL (address) of the referring website, the file accessed, the amount of data sent, the HTTP response code, the browser type and version, any browser extensions, the width and height of the browser window, the color depth, the operating system and your IP address (in abbreviated and anonymized form). Your IP address is only used to collect geolocation analysis. Your IP address is neither permanently stored nor linked to other usage data. This data is stored separately from other data that you enter when using our service. It is not possible for us to assign this data to a specific person. The data does not contain any information that allows conclusions to be drawn about individuals. They are collected and used exclusively for statistical purposes as well as for analysis purposes, such as the improvement of the offer. In order to carry out these analyses, cookies are used, among other things, which are stored on your computer in the form of text files. They enable the identification of a computer system during a repeated visit to the website. You can reject or delete cookies at any time in your browser settings. However, this could result in you no longer being able to use the full range of functions of our portal. Most of the cookies used are so-called "session cookies", which are deleted when you end your browser session. In addition, AT Internet uses two long-lasting (persistent) cookies that are stored for 30 days and a maximum of 12 months, respectively

Information and objection
By using this website, you agree to the previously described procedure for analyzing the use of our website. You can find further information on AT Internet's measurement procedure on the website of AT Internet GmbH: http://de.atinternet.com/de/politique-du-respect-de-la-vie-privee/ You can object to data processing by AT Internet using the following link: http://www.xiti.com/de/optout.aspx


8.online marketing

Google Ads Remarketing
we use Google Ads to advertise this website in Google search results and on third-party websites. For this purpose, the so-called remarketing cookie is set by Google when you visit our website, which automatically enables interest-based advertising by means of a pseudonymous CookieID and on the basis of the pages you have visited. This serves to protect our legitimate interests in an optimal marketing of our website, which outweigh our interests in the context of a balancing of interests according to Art. 6 para. 1 p. 1 lit. f DSGVO. After the end of the purpose and the end of the use of Google Ads Remarketing by us, the data collected in this context will be deleted.

Any further data processing will only take place if you have consented to Google linking your web and app browsing history to your Google account and using information from your Google account to personalize ads you see on the web. In this case, if they are logged into Google while visiting our website, Google will use your data together with Google Analytics data to create and define target group lists for cross-device remarketing. For this purpose, Google temporarily links your personal data with Google Analytics data to form target groups.

Google Ads is an offer of Google Ireland Limited, a company incorporated and operated under the laws of Ireland, with its registered office at Gordon House, Barrow Street, Dublin 4, Ireland(www.google.de).
Insofar as information is transferred to Google servers in the USA and stored there, the American company Google LLC is certified under the EU-US Privacy Shield. A current certificate can be viewed here. Based on this agreement between the USA and the European Commission, the latter has determined an adequate level of data protection for companies certified under the Privacy Shield.

You can deactivate the remarketing cookie via this link. In addition, you can obtain information from the Digital Advertising Alliance about the setting of cookies and make settings for this.

BingAds Remarketing
we use BingAds to advertise this website in the Bing, Yahoo and MSN search results and on third-party websites. For this purpose, a cookie is automatically set when you visit our website, which automatically enables interest-based advertising by means of a pseudonymous CookieID and on the basis of the pages you visit. This serves to protect our legitimate interests in optimal marketing of our website, which outweigh our interests in the context of a balancing of interests, in accordance with Art. 6 para. 1 p. 1 lit. f DSGVO. After the end of the purpose and the end of the use of BingAds Remarketing by us, the data collected in this context will be deleted.

BingAds is a service of Microsoft Corporation(www.microsoft.com). Microsoft Corporation is headquartered in the USA and is certified under the EU-US Privacy Shield. A current certificate can be viewed here. Based on this agreement between the USA and the European Commission, the latter has determined an adequate level of data protection for companies certified under the Privacy Shield.

You can deactivate the remarketing cookie via this link. In addition, you can obtain information from the Digital Advertising Alliance about the setting of cookies and make settings in this regard.

Affiliate Partner Program
We participate in the affiliate program of Tradedoubler GmbH, Herzog-Wilhelm-Straße 26, 80331 Munich, Germany (hereinafter "Tradedoubler"). Tradedoubler is a German affiliate network that offers affiliate marketing. Affiliate marketing is an Internet-based form of distribution that enables commercial operators of websites, so-called merchants or advertisers, to display advertisements, usually remunerated by click or sale commissions, on third-party websites, i.e. on the websites of distribution partners, also called affiliates or publishers. The merchant provides an advertising medium via the affiliate network, i.e. an advertising banner or other suitable means of Internet advertising, which is subsequently integrated by an affiliate on its own Internet pages. In this context, we have placed advertisements as links on our website. In doing so, we use cookies from Tradedoubler, which are small text files that are stored on your terminal device in order to be able to trace the origin of orders generated via such links. In doing so, Tradedoubler can recognize, among other things, that you have clicked on the partner link on our website. This information is required for payment processing between us and Tradedoubler. If the information also contains personal data, the described processing is based on our legitimate financial interest in processing commission payments with Tradedoubler pursuant to Art. 6 (1) lit. f DSGVO
For more information on data usage by Tradedoubler, please see Tradedoubler's privacy policy at https://www.tradedoubler.com/de/privacy-policy/
If you wish to block the evaluation of user behavior via cookies, you can set your browser so that you are informed about the setting of cookies and decide individually about their acceptance or exclude the acceptance of cookies for certain cases or in general.

Google Maps
This website uses Google Maps to visually display geographical information. Google Maps is an offer of Google Ireland Limited, a company registered and operated under Irish law with its registered office at Gordon House, Barrow Street, Dublin 4, Ireland(www.google.de). This serves to protect our legitimate interests in an optimized presentation of our offer as well as an easy accessibility of our locations, which prevail in the context of a balancing of interests, according to Art. 6 para. 1 p. 1 lit. f) DSGVO.
When using Google Maps, Google transmits or processes data about the use of the Maps functions by website visitors, which may include in particular the IP address and location data. We have no influence on this data processing.
Insofar as information is transferred to Google servers in the USA and stored there, the American company Google LLC is certified under the EU-US Privacy Shield. A current certificate can be viewed here. Based on this agreement between the USA and the European Commission, the latter has determined an adequate level of data protection for companies certified under the Privacy Shield
To deactivate the Google Maps service and thus prevent data transmission to Google, you must deactivate the Java Script function in your browser. In this case, Google Maps cannot be used or can only be used to a limited extent
Further information on data processing by Google can be found in Google's privacy policy. The terms of use for Google Maps contain detailed information about the map service
The data processing takes place on the basis of an agreement between jointly responsible parties in accordance with Art. 26 DSGVO, which you can view here.

Google reCAPTCHA
For the purpose of protecting against misuse of our web forms as well as against spam, we use the Google reCAPTCHA service within the scope of some forms on this website. Google reCAPTCHA is an offering of Google Ireland Limited, a company incorporated and operated under the laws of Ireland, with its registered office at Gordon House, Barrow Street, Dublin 4, Ireland.(www.google.de). By verifying a manual input, this service prevents automated software (so-called bots) from carrying out abusive activities on the website. In accordance with Art. 6 para. 1 p. 1 lit. f DSGVO, this serves to protect our legitimate interests in the protection of our website against misuse and in a trouble-free presentation of our online presence, which outweigh our interests in the context of a balancing of interests.

Google reCAPTCHA uses by means of a code embedded in the website, a so-called JavaScript, in the context of verification methods that allow an analysis of your use of the website, such as cookies. The automatically collected information about your use of this website, including your IP address, is usually transferred to a Google server in the USA and stored there. In addition, other cookies stored by Google services in your browser are evaluated by Google reCAPTCHA.
No personal data is read or stored from the input fields of the respective form.

Insofar as information is transferred to Google servers in the USA and stored there, the American company Google LLC is certified under the EU-US Privacy Shield. A current certificate can be viewed here. Based on this agreement between the USA and the European Commission, the latter has determined an adequate level of data protection for companies certified under the Privacy Shield.

You can prevent the collection of the data generated by the JavaScript, or the cookie and related to your use of the website (including your IP address) to Google, as well as the processing of this data by Google, by preventing the execution of JavaScript or the setting of cookies in your browser settings. Please note that this may restrict the functionality of our website for your use.

Further information on Google's data protection policy can be found here.

Google Fonts
The script code "Google Fonts" is integrated on this website. Google Fonts is an offer of Google Ireland Limited, a company registered and operated under Irish law with its registered office at Gordon House, Barrow Street, Dublin 4, Ireland.(www.google.de). This serves to protect our legitimate interests in a uniform presentation of the content on our website, which outweigh our interests in the context of a balancing of interests, in accordance with Art. 6 (1) lit. f) DSGVO. In this context, a connection is established between the browser you are using and Google's servers. Through this, Google obtains knowledge that our website has been accessed via your IP address.
Insofar as information is transferred to Google servers in the USA and stored there, the American company Google LLC is certified under the EU-US Privacy Shield. A current certificate can be viewed here. Based on this agreement between the USA and the European Commission, the latter has determined an adequate level of data protection for companies certified under the Privacy Shield. Further information on data processing by Google can be found in Google's privacy policy.

Chocoala
We have integrated Chocoala on our site, an advertising service of userwerk GmbH, Ehinger Str. 19, 89077 Ulm, e-mail: kontakt@userwerk.com. Chocoala mediates for suppliers of various products their advantage offers, in particular free trial subscriptions of various media and other benefits. If the customer, who must be of age, goes through the order process with us, it is made possible to him as thank-you for its order at the end the selection of the advantage offers of the product offerers. After selecting the desired offer, an order form operated by Chocoala appears, in which the personal data of the customer deposited with us during the purchase in the store system are already pre-filled. Each time the Chocoala order form is called up, data and information are automatically collected by the computer system of the calling computer. In addition, the salutation of the customer, the year of birth, country, postal code and the hash value of the e-mail address are pseudonymously transmitted to Chocoala. The temporary storage of the aforementioned data serves, on the one hand, system security and system stability, and on the other hand, it serves warranty purposes as well as other administrative purposes. The data is also collected in order to use it for purposes of advertising, market research and/or demand-oriented design of our order form and, if necessary, to create a usage profile. The hash value of the e-mail address is evaluated pseudonymously in order to analyze a possibly already expressed objection to advertising with regard to the deposited e-mail address. The legal basis for the temporary storage of the data is Art. 6 para. 1 lit. f DS-GVO. In no case does Chocoala use the collected data to draw conclusions about your person. Furthermore, the analysis of the hash value of the email address serves to be able to exclude a possible advertising objection in a legally compliant manner; the legal basis for this data processing is Art. 21 para. 3, Art. 6 para. 1 lit. c DS-GVO
For more information about how Chocoala collects and processes personal data, please see here: https://www.userwerk.com/datenschutzerklaerung/


9.social Media

Our online presence on Facebook, Youtube

Our presence on social networks and platforms serves a better, active communication with our customers and interested parties. We inform there about our products and ongoing special promotions.
When visiting our online presences in social media, your data may be automatically collected and stored for market research and advertising purposes. So-called usage profiles are created from this data using pseudonyms. These can be used, for example, to place advertisements within and outside the platforms that presumably correspond to your interests. Cookies are generally used on your terminal device for this purpose. In these cookies, the visitor behavior and the interests of the users are stored. This serves according to Art. 6 para. 1 lit. f. DSGVO to protect our legitimate interests in an optimized presentation of our offer and effective communication with customers and interested parties, which prevail in the context of a balancing of interests. If you are asked by the respective social media platform operators for consent (agreement) to data processing, e.g. by means of a checkbox, the legal basis for data processing is Art. 6 (1) lit. a DSGVO.
Insofar as the aforementioned social media platforms have their headquarters in the USA, the following applies: For the USA, there is an adequacy decision of the European Commission. This goes back to the EU-US Privacy Shield. A current certificate for the respective company can be viewed here.
For detailed information on the processing and use of data by the providers on their pages, as well as a contact option and your rights and setting options in this regard to protect your privacy, in particular objection options (opt-out), please refer to the privacy notices of the providers linked below. If you still require assistance in this regard, you can contact us.

Facebook: https://www.facebook.com/about/privacy/
Data processing is carried out on the basis of an agreement between jointly responsible parties pursuant to Art. 26 DSGVO, which you can view here. Further information on data processing in the context of visiting a Facebook fan page (information on Insights data) can be found here.

Google/ YouTube: https://policies.google.com/privacy?hl=de

Option to object (opt-out):

Facebook: https://www.facebook.com/settings?tab=ads

Google/ YouTube: https://adssettings.google.com/authenticated?hl=de

Use of Youtube videos
This website uses the Youtube embedding function to display and play videos of the provider "Youtube", which belongs to Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland ("Google")

The extended data protection mode is used here, which, according to the provider, only initiates storage of user information when the video(s) is/are played. If playback of embedded Youtube videos is started, the provider "Youtube" uses cookies to collect information about user behavior. According to information from "Youtube", these are used, among other things, to collect video statistics, to improve user-friendliness and to prevent abusive behavior. If you are logged in to Google, your data is directly assigned to your account when you click on a video. If you do not want the assignment with your profile at YouTube, you must log out before activating the button. Google stores your data (even for users who are not logged in) as usage profiles and evaluates them. Such an evaluation is carried out in particular in accordance with Art. 6 para. 1 lit.f DSGVO on the basis of Google's legitimate interests in the insertion of personalized advertising, market research and/or needs-based design of its website. You have the right to object to the creation of these user profiles, whereby you must contact YouTube to exercise this right. The use of YouTube may also result in the transmission of personal data to the servers of Google LLC. in the USA
Independently of a playback of the embedded videos, a connection to the Google network is established each time this website is called up, which may trigger further data processing operations without our influence

In the event that personal data is transferred to Google LLC. based in the USA, Google LLC. has certified itself for the us-European data protection agreement "Privacy Shield", which ensures compliance with the level of data protection applicable in the EU. A current certificate can be viewed here: https://www.privacyshield.gov/list

Further information on data protection at "YouTube" can be found in the provider's privacy policy at: https://www.google.de/intl/de/policies/privacy


10.sending of evaluation reminders by e-mail

Rating reminder through Trusted Shops
If you have given us your express consent to this during or after your order in accordance with Art. 6 (1) p. 1 lit. a DSGVO, we will transmit your e-mail address to Trusted Shops GmbH, Subbelrather Str. 15c, 50823 Cologne(www.trustedshops.de), so that they can send you a rating reminder by e-mail.

This consent can be revoked at any time by sending a message to the contact option described below or directly to Trusted Shops.

If you have given us your express consent to this during or after your order in accordance with Art. 6 para. 1 p. 1 lit. a DSGVO, we will use your email address as a reminder to submit a rating of your order via the rating system we use. This consent can be revoked at any time by sending a message to the contact option described below.


11.contact options and your rights

As a data subject, you have the following rights:

  • pursuant to Art. 15 DSGVO, the right to request information about your personal data processed by us to the extent specified therein;
  • pursuant to Art. 16 DSGVO, the right to request without undue delay the correction of inaccurate or completion of your personal data stored by us;
  • pursuant to Art. 17 DSGVO, the right to request the deletion of your personal data stored by us, unless further processing is required
    • to exercise the right to freedom of expression and information;
    • to comply with a legal obligation;
    • for reasons of public interest; or
    • is necessary for the assertion, exercise or defense of legal claims;
  • pursuant to Art. 18 DSGVO the right to request the restriction of the processing of your personal data, insofar as
    • the accuracy of the data is disputed by you;
    • the processing is unlawful, but you object to its erasure;
    • we no longer need the data, but you require it for the assertion, exercise or defense of legal claims, or
    • You have objected to the processing in accordance with Art. 21 DSGVO;
  • pursuant to Art. 20 DSGVO, the right to receive your personal data that you have provided to us in a structured, commonly used and machine-readable format or to request that it be transferred to another controller;
  • pursuant to Art. 77 DSGVO, the right to lodge a complaint with a supervisory authority. As a rule, you can contact the supervisory authority of your usual place of residence or workplace or our company headquarters for this purpose.

If you have any questions about the collection, processing or use of your personal data, for information, correction, restriction or deletion of data, as well as revocation of consent given or objection to a particular use of data, please contact us directly using the contact details in our imprint.

Data protection officer:
Project 29 GmbH & Co KG
Ostengasse 14
93047 Regensburg
datenschutz@fritz-berger.de

Right of objection
Insofar as we process personal data as explained above in order to safeguard our legitimate interests that prevail in the context of a balancing of interests, you can object to this processing with effect for the future. If the processing is carried out for direct marketing purposes, you may exercise this right at any time as described above. If the processing is carried out for other purposes, you will only have the right to object if there are grounds arising from your particular situation.

After you have exercised your right to object, we will no longer process your personal data for these purposes unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or if the processing is for the purpose of asserting, exercising or defending legal claims

This does not apply if the processing is for direct marketing purposes. Then we will not further process your personal data for this purpose.

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